Terms & Practice Conditions
General practice terms, appointment guidelines, billing responsibilities, and website conditions for Bristol Primary Care LLC.
Patient Terms & Conditions
Effective Date: June 1, 2023 | Last Updated: September 2026
1. Medical Emergencies
Voicemail is monitored during after-hours and weekends, but it is not meant for emergency use. In case of emergencies, please dial 911.
2. Appointment Scheduling & Arrival Time
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Arrival Time: Please arrive 15 minutes before your scheduled appointment time to complete check-in, update demographics, and record initial vital signs.
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Cancellations & Rescheduling: If you must cancel or reschedule an appointment, please provide at least 24 hours advance notice so that we may accommodate other patients in need of medical attention.
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Same-Day Urgent Care: Same-day sick appointments are subject to clinical triage and availability during normal business hours (Monday–Thursday 9:00 AM – 5:00 PM).
3. Controlled Substances & Medication Policy
4. Insurance Billing & Payment Responsibility
Patients are responsible for providing current, valid health insurance information at every visit. Co-payments, deductibles, and non-covered services are due at the time of service. We accept Medicare, ConnectiCare, Aetna, Cigna, Anthem, UHC, Oxford, and Medicaid.
5. SMS, Phone & Email Communications (TCPA)
By providing your contact information, you consent to receive appointment reminders and practice notices. You can revoke consent at any time by replying STOP or visiting our Communication Opt-Out Page.
